Support

Questions about ShowSlip.

Email support@showslip.app. We read every message ourselves.

Does ShowSlip print shipping labels?

No. It only prints prep labels: claim-number slips, live-order slips, box slips and buyer lists. Those slips stay with the item while you sort, and they are taken off at packing. They are not meant to go in the parcel.

Which printers work?

Thermal printers in the 1x1 to 4x6 size range, including Rollo, Munbyn, Zebra and Dymo. You can use two printers with separate rules on the Pro plan.

How do claim-number labels work?

The desktop app reads the public comment stream shown in your own LIVE dashboard, on your computer. When a viewer types a claim number, it prints a slip with their username and the number. It does not post comments or send messages.

Is this only for auctions?

No. ShowSlip is for general live selling. It prints when a viewer claims a number in the comments, and when a live order comes in, including Buy Now and an auction close.

Do you have a Chinese interface?

Yes. The app and this site are in English and Simplified Chinese, for US local shops and cross-border sellers.

What data do you store?

We do not store buyer addresses, phone numbers or emails. Comments and live events are processed on your computer. See the privacy policy for the full list.